- Is Nyaykar a law firm?
- No. Nyaykar is an AI tool that helps you draft formal complaint letters in the correct legal format. The letters are AI-assisted drafts for guidance only and are not legal advice. For complex matters, please consult a qualified consumer advocate.
- Which authorities does Nyaykar cover?
- RBI (Banking Ombudsman & Sachet), IRDAI (Insurance), TRAI (Telecom), RERA (Real estate), the Electricity Ombudsman, DGCA / AirSewa (Airlines & travel), FSSAI (Food delivery & safety), CCPA (Coaching, ads & subscription dark patterns), the Cyber Crime portal (Online fraud & loan-app harassment), and NCH / e-Jagriti (Consumer Commissions). Nyaykar automatically routes your complaint to the correct authority.
- Which languages can I write or speak my complaint in?
- You can type or speak your problem in any of 11 Indian languages — Hindi, English, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam, Gujarati, Punjabi or Odia (Hinglish and mixed text are fine too). The generated letter is always in formal English, the language accepted by all government portals.
- Does Nyaykar submit the complaint for me?
- No. Government portals require the complainant to authenticate personally via OTP or Aadhaar. Nyaykar generates the letter and provides step-by-step submission instructions.
- What does it cost?
- Checking your case is free: Nyaykar tells you the right authority, your case strength, the court fee and the time limit, and shows you the opening of your letter. If you want the full letter, the Letter Pack gives you 2 full letters for ₹49 — complaint letters, RTI applications or RTI appeals, in any mix — with PDF download, editing, an email copy, step-by-step filing and, where your case goes to e-Jagriti, the RBI or Insurance Ombudsman, the National Consumer Helpline or 1930, a paste-ready filing cheatsheet. The 2 letters never expire. Pro is ₹199 for a 30-day pass with unlimited letters, follow-up / escalation letters and cheque-bounce (Section 138) notices. Both are one-time payments with no auto-renewal, and your first purchase comes with a 7-day refund if we sent you to the wrong authority.
- Can Nyaykar help when a government office ignores my complaint?
- Yes. If the body is a public authority — Indian Railways, SBI, LIC, BSNL, a state electricity company such as MSEDCL, a municipal corporation or a regulator — Nyaykar drafts an RTI application under Section 6(1) of the Right to Information Act, 2005 asking for the status and record of your complaint. The PIO must reply within 30 days; if not, Nyaykar drafts the First Appeal. RTI does not apply to private companies, and Nyaykar checks this before you start.
- Someone's cheque bounced — can Nyaykar help?
- Yes. Nyaykar's free calculator tells you the last date to send a Section 138 notice (30 days from receiving the bank's return memo), and Pro users (₹199, 30-day pass) can generate the notice demanding the exact cheque amount. You send the notice yourself; filing the court complaint afterwards usually needs an advocate.
- Do I need to sign in?
- Only to unlock a letter. You can check your case and read the opening of your letter without an account. To unlock it, you confirm your email with a one-tap sign-in (no password) — that ties your Letter Pack to your account, saves every letter to your dashboard for re-download or email, and keeps your second letter safe for later.